Marshall E. Davis

Rocklin, CA 95765 

marshall.e.davis2002@gmail.com

www.linkedin.com/pub/marshall-e-davis/2/a87/280/

 

SUMMARY

 

A resourceful and self-motivated IT / SAP Professional with 15 years of proven accomplishments in the IT industry with the primary focus being within the SAP Security space. Successful security design, implementation, administration, provisioning, troubleshooting and support across all areas of SAP. Solid skills in Product Lifecycle Management as well as successful SAP Application Lifecycle Management of the following SAP technology platforms: ECC, Netweaver Portal, CE, Business Objects BI and Business Objects Suite 4.x, BODS, MDM, GTS, MDG, SCM, TDMS and Solution Manager. Execute all aspects of SAP Security configuration within the SAP NetWeaver landscape with flawless attention to detail and accuracy. An IT professional who provides support, performs troubleshooting, recommends solutions and resolves complex system problems to ensure the performance, reliability and security of the enterprise platforms and software components. Provide excellent documentation of processes for continual improvement of accuracy in documentation of training materials and procedural documents. An IT Professional who will contribute positively and foster an interactive team environment in order to build solid team relationships. Effective and successful leadership of junior team members to ensure maximum return for resource dollars. Utilize effective time management in order to complete assignments on time and meet all milestones of projects assigned. SAP Security configuration and user provisioning expertise in both SAP ABAP and JAVA stack environments. Experience utilizing Remedy and Service Now to create, track and resolve user system issues and update system knowledgebase for effective resolution of future related issues.

 

CHaRM Process	Quality Role Construction	Customer Service Excellence
Implementation/Deployment	Team Management	Resource Staffing Management
Complex Issue Resolution	Global Support	Excellent Communications
Quality Assurance	SOD / Sox Compliance	Professional Work Ethic

 

TECHNICAL and professional experience

 

Rightsourcing, Inc. @ Sutter Health, Rancho Cordova, CAMay 2015 – Present

Technical Analyst

Meet with stakeholders to define and implement scheduled firmware updates to all systems within the IT Technical Services (TS) area.

 

·   Meet with stakeholders and gain knowledge of all systems and how often they require firmware updates

·   Forge and maintain solid business relationships in order to gain the confidence of all stakeholders

·   Work with business partners to structure a working/repeatable schedule for firmware updates

·   Work one on one with all impacted teams to fine tune maintenance schedules for the following groups:

o   Enterprise Storage Management

o   Event Management

o   Network Operations

o   Opens Systems/AIX

o   TC Server Group

o   VBlock Telecommunications

·   Provide support to all participating TS teams by creating and tracking all Remedy Change Requests needed for all firmware updates

·   Communicate downtimes for all affected systems to all owners and impacted users before and after each update takes place

·   Utilize Remedy for issue tracking and change management tracking for operational readiness of systems

·   Design and document training and process documentation for knowledge sharing within the team for consistency in processes and procedural operations

·   Publish a monthly status dashboard to management

 

Sunrise Systems @ Kimberly-Clark Corporation, Neenah, WisconsinSeptember 2014 – October 2014

SAP Security Consultant

Configure roles for the SRM UI5 Upgrade and assist in analysis of role changes for their Halyard Health care company spinoff.

 

·   Configure roles specific to the new UI5 design within the SRM (Supplier Relationship Management) system to allow a more robust customer/user experience

·   Work one on one with all impacted teams to fine tune UI5 access roles

·   Work with business partners to identify, build and configure additional job roles if needed

·   Provide security administration, troubleshooting and 24 x 7 Production Support until system stabilization following production release

·   FireFighter and SUP exposure to SAP GRC Access Controls 10.0 for ID provisioning

·   Exposure to SAP IdM 7.2 for provisioning/assigning privileges, passwords and UME controls

·   Provide transition to production support once the product is stable

·   Submit OSS Notes and search OSS for solutions to security issues for resolution

·   Design and document training documentation for smooth production support transition

·   Write process documentation for analysis processes when comparing roles within various systems

 

Intel Corporation, Folsom, CaliforniaJanuary 2013 – April 2014

Sr. SAP Security Systems Analyst / SAP TDMS Security Lead

Design, develop and execute SAP Security functionality for Intel’s first ever implementation of TDMS for more streamlined transport data management. Coordinated all testing, including user acceptance testing for this project.

 

·   Configure roles for TDMS functionality in source system as well as all target systems

·   Submit OSS Notes and search OSS for solutions to security issues for resolution

·   Work one on one with all impacted teams to fine tune access roles for accurate functionality

·   Security design, implementation, administration, troubleshooting and support of TDMS

·   Provide 24 x 7 Production Support until system stabilization following production release

·   Post-installation processes following installation of TDMS in all connected systems

·   Provide ongoing prescriptive guidance to business partners

·   Maintain all SOD (Separation of Duties) and SOx (Sarbanes Oxley) compliance

 

 

Intel Corporation, Folsom, CaliforniaJanuary 2012 – April 2014

Sr. SAP Security Systems Analyst / Solution Manager Security Lead

Coordinated the security portion of the Solution Manager upgrade to version 7.1 with the Change and Release Management team.

 

·   Configure all work centers within all roles Solution Manager version 7.1

·   Submit OSS Notes and search OSS for solutions to security issues for resolution

·   Some exposure to Exchange Infrastructure (XI) for system-to-system communications and data exchange processes

·   Identify the different job roles needed and configure respective roles

·   Work one on one with all impacted teams to fine tune access roles within the new version 7.1

·   Security design, implementation, administration, troubleshooting and support of SAP Solution Manager

·   Provide 24 x 7 Production Support until system stabilization following production release

·   SAP Solution Manager 7.1 Q-Gate role configuration for the Change and Release Management (CHaRM) team

·   SAP Solution Manager user configuration of BASIS partner roles for landscape setup of all target systems as well as the source system

·   Business Partner creation

·   Create training materials for the Intel SAP Security Team

·   Ensure all users using version 7.1 contain proper trusted authorizations

·   Retrofit all existing roles in development for migration to production

·   General preliminary testing of roles once update was completed

·   Assist with and coordinate User Acceptance Testing (UAT)

·   Identify and update all non-dialog system IDs for system communications

·   Grant access to create all types of corrections within the Solution Manager 7.1 system

·   Post-installation processes following the upgrade to Solution Manager version 7.1

·   Provide ongoing prescriptive guidance to business partners

·   Maintain all SOD (Separation of Duties) and SOx (Sarbanes Oxley) compliance

 

Intel Corporation, Folsom, CaliforniaJanuary 2012 – April 2014

Sr. SAP Security Systems Analyst / Lead Security for GTS Project

Designed, implemented, administered and supported all aspects of the initial installation of SAP GTS, Portal and BI while seamlessly integrating all three products within Intel’s SAP Landscape for the first time.

 

·   Configure new roles for GTS project and migrate through the path to production

·   Retrofit all existing roles in development and migrate up through the to production

·   Provide prescriptive guidance to business partners

·   Document training materials for the Intel SAP Security Team

·   General preliminary testing of roles once update was completed

·   Submit OSS Notes and search OSS for solutions to security issues for resolution

·   Chair security centric meetings and liaise between testers and business partners

·   Assist in conducting User Acceptance Testing (UAT) within the three products

·   Identify and update all non-dialog system IDs for system communications

·   Work one on one with all impacted teams to fine tune the newly created access roles for each product

·   Security design, implementation, administration, troubleshooting and support for GTS, Portal and BI

·   Provide 24 x 7 Production Support until system stabilization following production release

·   Work across a global support environment with off-hour assistance when needed

·   Track and resolve all issues following the re-platforming, accountable for all security issue resolution

 

Intel Corporation, Folsom, CaliforniaJanuary 2013 – April 2014

Sr. SAP Security Systems Analyst / Lead: Business Objects Data Services Upgrade to 4.1

Designed, implemented, administered and supported all aspects of the BODS 4.1 upgrade at Intel Corporation.

 

·   Configure BI/BW systems for data extraction into BODS (Information Steward)

·   Configure all system IDs and their respective access roles to gather proper table data into BODS

·   Work one on one with all affected teams to fine tune access roles within the new 4.1 version

·   Lead all SAP BODS Security design, implementation, administration, troubleshooting and support

·   24 x 7 Production Support until system stabilization following production implementation

·   Successful training and transitioned support of BODS to Intel’s Security Team in India

·   Chair all meetings as the liaison between test users and business users

·   Document training materials for the Intel SAP Security Team

·   Submit OSS Notes and search OSS for solutions to security issues for resolution

·   Present training materials and ensure entire team has core knowledge of product

·   Retrofit all existing roles in development and prepared for migration to production

·   General preliminary testing of roles once update was completed

·   Assist with and coordinate User Acceptance Testing (UAT)

·   Post-installation processes following the upgrade to version 4.1

·   Work across a global support environment with off-hour assistance when needed

·   Provide ongoing prescriptive guidance to business partners

·   Maintain all SOD (Separation of Duties) and SOx (Sarbanes Oxley) compliance

 

Intel Corporation, Folsom, CaliforniaFebruary 2012 – November 2013

Sr. SAP Security Systems Analyst / Lead: Business Objects Data Services Upgrade to 4.0

Designed, implemented, administered and supported all aspects of the BODS 4.0 upgrade at Intel Corporation.

 

·   Configure BI/BW systems for data extraction into BODS (Information Steward)

·   Configure all system IDs and their respective access roles to gather proper table data into BODS

·   Work one on one with all affected teams to fine tune access roles within the new 4.0 version

·   Lead all SAP BODS Security design, implementation, administration, troubleshooting and support

·   24 x 7 Production Support until system stabilization following production implementation

·   Chair all meetings as the liaison between test users and business users

·   Assist with and coordinate User Acceptance Testing (UAT)

·   Submit OSS Notes and search OSS for solutions to security issues for resolution

·   Document training materials for the Intel SAP Security Team

·   Present training materials and ensure entire team has core knowledge of product

·   Retrofit all existing roles in development and prepared for migration to production

·   General preliminary testing of roles once update was completed

·   Post-installation processes following the upgrade to version 4.0

·   Work across a global support environment with off-hour assistance when needed

·   Provide ongoing prescriptive guidance to business partners

·   Maintain all SOD (Separation of Duties) and SOx (Sarbanes Oxley) compliance

 

Intel Corporation, Folsom, CaliforniaJune 2010 – December 2012

Sr. SAP Security Systems Analyst / Lead: Business Objects Data Services 3.x

Designed, implemented, administered and supported all aspects of the initial installation of BODS 3.x at Intel Corporation.

 

·   Configure BI/BW systems for data extraction into BODS (Information Steward)

·   Configure all system IDs and their respective access roles to gather proper table data into BODS

·   Lead all SAP BODS Security design, implementation, administration and troubleshooting

·   Chair all meetings as the liaison between test users and business users

·   SAP Security design, implementation, administration, troubleshooting and support

·   Document training materials for the Intel SAP Security Team

·   Provide ongoing prescriptive guidance to business partners

·   Submit OSS Notes and search OSS for solutions to security issues for resolution

·   Present training materials and ensure entire team has core knowledge

·   24 x 7 Production Support until system stabilization following production implementation

·   SAP BODS role configuration for all respective users

·   SAP BODS role configuration for all privileged users (i.e., BASIS, Security, Development)

·   Assist with and coordinate User Acceptance Testing (UAT)

·   Create all training materials for the Intel SAP Security Team

·   General preliminary testing of roles once install was complete

·   Maintain all SOD (Separation of Duties) and SOx (Sarbanes Oxley) compliance

 

Intel Corporation, Folsom, CaliforniaMarch 2008 – October 2011

Sr. SAP Security Systems Analyst / Lead SAP Security ECC Re-platform

Designed, implemented, administered and supported all aspects of the ECC Re-Platform project cycle at Intel Corporation.

 

·   SAP Security design, implementation, administration, troubleshooting and support

·   24 x 7 Production Support until system stabilization following production implementation

·   Coordinate with affected teams in order to facilitate a smooth transition and rebuild of all roles

·   Retrofit all existing roles in development for migration to production

·   General preliminary testing of roles once update was completed for all affected business groups

·   Chair security centric meetings and liaise between testers and business partners

·   Work across a global support environment with off hour assistance when needed

·   Submit OSS Notes and search OSS for solutions to security issues for resolution

·   Assist with and coordinate User Acceptance Testing (UAT)

·   Identify and update all non-dialog system IDs for system communications

·   Post-installation processes following the re-platforming

·   Work across a global support environment with off-hour assistance when needed

·   Track and resolve all issues following the re-platforming, accountable for all security issue resolution

·   Provide ongoing prescriptive guidance to business partners

·   Maintain all SOD (Separation of Duties) and SOx (Sarbanes Oxley) compliance

 

Intel Corporation, Folsom, CaliforniaMay 2005 – December 2008

Sr. SAP Security Systems Analyst / Solution Manager Security Lead

Coordinated all security activities and role builds for the initial implementation of SAP Business Objects Data Services (BODS –aka– Information Steward) implementation at Intel Corporation.

 

·   Identify, define and fine tune the different job roles needed for the initial install of Solution Manager

·   Work one on one with all affected teams to fine tune access roles within Solution Manager

·   SAP Solution Manager Security design, implementation, administration, troubleshooting and support

·   24 x 7 Production Support until system stabilization following production implementation

·   SAP Solution Manager privileged user configuration for the Change and Release Management (CHaRM) team, BASIS and Security

·   SAP Solution Manager user configuration of BASIS partner roles in order to setup the landscape of all target system as well as the source system

·   Document training materials for Intel SAP Security Team

·   Submit OSS Notes and search OSS for solutions to security issues for resolution

·   Provide training to the team using the documented training materials

·   Ensure all users within Solution Manager contain the proper trusted authorizations

·   General preliminary testing of roles once install was complete

·   Assist with and coordinate User Acceptance Testing (UAT)

·   Identify and update all non-dialog system IDs for system communications

·   Configure access to create all types of corrections within the Solution Manager system

·   Provide ongoing prescriptive guidance to business partners

·   Maintain all SOD (Separation of Duties) and SOx (Sarbanes Oxley) compliance

Intel Corporation, Folsom, CaliforniaApril 2003 – December 2005

Sr. SAP Security Systems Analyst / SAP MDM Installation

Designed, implemented, administered and supported all aspects of the BODS 4.0 upgrade at Intel Corporation.

 

·   Work closely with the SAP Security Technical Lead mapping roles from 3.x to the new 4.x system

·   Retrofit all existing 3.x roles in development and packaged for migration to production

·   SAP Security design, implementation, administration, troubleshooting and support

·   General preliminary testing of roles once update was completed

·   Map roles to users from 3.x system to the new 4.x system

·   Submit OSS Notes and search OSS for solutions to security issues for resolution

·   Bulk load all users from the old 3.x roles to the newer 4.x roles with minimal fallout/incident

·   Assist in training the SAP Security team on the use of PFCG in the new system

·   Assist in documenting training materials for the Intel SAP Security Team

·   Identify and update all non-dialog system IDs for system communications

·   Run Post-installation processes following the upgrade to 4.x

·   Work across a global support environment with off hour assistance when needed

·   24 x 7 Production Support until system stabilization was achieved in production

·   Track and resolve all issues following the upgrade and accountable for all security issue resolution

 

Intel Corporation, Folsom, CaliforniaMarch 2002 – September 2004

Sr. SAP Security Systems Analyst / Lead Security for GTS, Portal, BI Initial Install

Designed, implemented, administered and supported all aspects of the initial installation of SAP GTS, Portal and BI while seamlessly integrating all three products within Intel’s SAP Landscape for the first time.

 

·   Configure roles for each product (GTS / Portal / BI-BW) in order to integrate all three products

·   Provide prescriptive guidance to business partners

·   Document training materials for the Intel SAP Security Team

·   General preliminary testing of roles once update was completed

·   Chair security centric meetings and liaise between testers and business partners

·   Assist in conducting User Acceptance Testing (UAT) within the three products

·   Identify and update all non-dialog system IDs for system communications

·   Submit OSS Notes and search OSS for solutions to security issues for resolution

·   Work one on one with all impacted teams to fine tune the newly created access roles for each product

·   Security design, implementation, administration, troubleshooting and support for GTS, Portal and BI

·   Provide 24 x 7 Production Support until system stabilization following production release

·   Work across a global support environment with off-hour assistance when needed

·   Track and resolve all issues following the re-platforming, accountable for all security issue resolution

 

Intel Corporation, Folsom, CaliforniaMarch 2000 – July 2002

Sr. SAP Security Systems Analyst / Upgrade SAP to Version 4.x (Pre-NetWeaver)

Designed, implemented, administered and supported all aspects of the SAP system upgrade from 3.x to 4.x at Intel Corporation.

 

·   Work closely with the SAP Security Technical Lead mapping roles from 3.x to the new 4.x system

·   Retrofit all existing 3.x roles in development and packaged for migration to production

·   SAP Security design, implementation, administration, troubleshooting and support

·   General preliminary testing of roles once update was completed

·   Map roles to users from 3.x system to the new 4.x system

·   Submit OSS Notes and search OSS for solutions to security issues for timely resolution

·   Bulk load all users from the old 3.x roles to the newer 4.x roles with minimal fallout/incident

·   Assist in training the SAP Security team on the use of PFCG in the new system

·   Assist in documenting training materials for the Intel SAP Security Team

·   Identify and update all non-dialog system IDs for system communications

·   Run Post-installation processes following the upgrade to 4.x

·   Work across a global support environment with off hour assistance when needed

·   24 x 7 Production Support until system stabilization was achieved in production

·   Track and resolve all issues following the upgrade and accountable for all security issue resolution

 

additional sap professional experience

 

Expert knowledge in the following SAP Systems:

 

·               SAP NetWeaver Suite	·              SAP SRM	·               SAP Business Objects Enterprise
·               SAP Java UME	·              SAP CRM	·               SAP BObj Data Quality InfoSteward
·               SAP Enterprise SAP Portal 7.0	·              SAP SCM (APO)	·               SAP Event Management
·               SAP Solution Manager 7.1 ·               SAP TDMS	·              SAP BI 7.0 ·              SAP XI 7.0	·               SAP BPC Security Administration ·               SAP ECC 6.0

additional RELEVANT experience

 

Performed various jobs from call center tech support to performing the Security lead role and provided best known methods and practices to the many teams that SAP Security supports. Multiple DRA (Divisional Recognition Awards) received by Intel over the course of my 14+ years on the SAP Security team.

 

EDUCATION & TRAINING

 

Extensive SAP training courses including training for SAP ECC, Portal, BI, BPC and CRM as well as all SAP ADM classes centered on SAP Security administration. Attended SAP BASIS training courses to gain broader knowledge of the SAP landscape.